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  Sign Up for a Chance to Win A Special Mother's Day Gift

  Hi Rockers, Roborock is all about making life easier for you, and this year we're helping you get your Mother's Day gifting handled early, so you can really impress mum.  Register on the Roborock forum before April 20 and we'll pick 5 lucky people…

  RR_Discussion 03/26/2020      09:36 44 0 0 0 points
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  New Product Announcement/ The ALL-NEW cordless stick vacuum in Roborock family, Roborock H6

  We are proud to introduce our first ever handheld vacuum solution, the Roborock H6. The H6 incorporates Roborock’s robot vacuum making experience, carefully planned up to three years.  It’s equipped with the First LiPo battery (Lithium Polymer) to …

  RR_News 01/16/2020      09:48 595 0 0 0 points
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  Receiving Many Errors That Main Brush Might Be Blocked

  For the first two months our Roborock S6 worked fine, but starting a few weeks ago it began stopping in the middle of vacuuming rugs with the same error message: "Main brush might be blocked. Remove and clean it." The first few times I di…

  Ted 04/01/2020      20:27 1 0 0 0 points
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  Which app - MiHome or Roborock? The docs inexplicably tell you both

  The Quick start guys tells you to use one application, while the slightly longer guide tells you to use the other. Anyway, I've got my S5 Max up and running using MiHome. I told it to clean my whole floor and it created this gigantic "default…

  Wolf 04/01/2020      14:23 3 0 0 0 points
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  [S5 Max] Cleaning room more than once

  Hi, I have S5 Max for about a week, it does a great job, just the problem of black carpet is my pain, but it has separate thread... https://forum.roborock.com/uploads/476/RBCGWRM78BYU.jpg Today I noticed change in application. I use iOS Roborock ap…

  Auslander 03/25/2020      17:25 58 4 0 0 points
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  Support for other platforms

  Roborock is a very closed system making it very difficult to integrate into other automation platforms. The reason for this is that the token required to communicate with e.g. the S6 is not easily available. I’m using the Athom Homey automation syst…

  Tore 04/01/2020      07:23 9 0 0 0 points
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  Roborock S50 : mapping issue... lost on floor

  Hello, I have 2 vacuum robots at home (Roborock S5 and an Original Xiaomi Mi Robot Vacuum). The Xiaomi works great but the roborock makes strange and random runs. I tried to move its base several times to see if it changes but without any noticeable…

  Lerig 03/30/2020      09:16 38 2 0 0 points
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  Cleaning products for moping

  Hello. Is it ok to put cleaning products with the water inside the tank for moping? Thanks a lot

  Lorena BB 03/26/2020      11:36 85 4 0 0 points
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  Roborock 5S

  After the last (march 2020) update I have NO virtual walls anymore !!!

  Beunaa 03/26/2020      08:56 92 2 0 0 points
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  Main brush is really noisy

  Hi After replacing main brush, the operation started to be very noisy. How can I fix this?

  MA 03/28/2020      13:10 28 1 0 0 points
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  Can you name rooms?

  I use the Roborock app on my iPhone with our S5 Max, and don't see the setting to add room names. Can you name the rooms on the map? I can divide and merge rooms, and adjust vacuum and mop settings per room, but can not find a way to name the room…

  DanKirk 01/12/2020      16:12 1.2K 2 0 0 points
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  Roborock s5max threshold

  I am thinking about buying a s5max. I live in a single storey house but have a threshold for my kitchen that is 4cm high. I understand the roborock s5max cannot go over, and also does not support multimaps. I don't mind carrying the robot into the k…

  suiet 03/27/2020      01:05 38 1 0 0 points
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  Xiaomi robovac not connecting to Mi Home App in United States

  Ok, so I purchased a Xiaomi Robovac in July 2019. I was unable to connect the vacuum to the Mi Home app, so I had to change the region. No biggie. Then I got a new phone this year and had to reconnect the vacuum. Well now, I am unable to use any reg…

  robovacperson1000 02/25/2020      01:14 160 14 0 0 points
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  "Test" message

  Early this morning (NYC time - 3:45 and 3:47 AM) I received 2 separate messages via the Roborock app (Android) that just said test. Does anyone know what this is about - anyone else get these ?

  EAK 03/19/2020      11:36 71 6 0 0 points
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  Accessories for S5 Max?

  I got my S5 Max last week, and noticed the S5 and the S5 Max have different water tanks/systems for the mop. The Accessory Kit for the S5 has 'water filters' (little grey circular parts). It looks like the S5Max doesnt use that anymore... Can anyone…

  Rush 12/04/2019      16:35 877 6 0 0 points
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  S5 max avoid black long hair carpets

  At home we do have a long hair carpet and the S5 max stops in front and doesn't clean it at all. It seems that the robot thinks it a deep dark hole. Will be a software update available in the future to solve this annoying issue? I don't want to repl…

  kotiks 01/22/2020      11:39 257 12 1 1 point

 

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