my bot got its position confused, and now there's a made-up room sticking out the side of my house that doesn't exist. how do i delete this room from my map?
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The map functionality is still very basic. We need a way to drop some dirty things that are generated, or rooms (example, when roborock finds a mirror or a glass wall)
Hi, thanks for reaching out.
Currently there's no option to delete the wrongly recognized rooms like the mirror or a glass wall. We will forward this feedback to our tech team, and hope they will manage it in the future.
For now, we suggest you use invisible wall or no-go zone as a barrier to stop the device from trying to enter the place.
It’s a pity there isn’t a PC app, or even an iPad app (that uses the full size of an iPad screen) to provide more precision with editing the maps. I mean I like the device and it’s functionality but at least in my house’s fairly open downstairs layout the mapping gets confused as what constitutes a room, and what doesn’t, and the editing doesn’t let you do enough.
Currently there's some limitations in ipad app, and our tech team is working on addressing the issue. For now, we suggest you try and zoom in the map so as to get more precision with map editting.
We apologize for the inconvenience caused.
+1 to this. Need a way to delete a room or easily have it adjust the map itself…it added a bogus room, it should be smart enough to correct itself once it realizes the whole world is off. Instead it looked like it was intoxicated trying to find the base. At least have an undo or way to revert to yesterday’s map. It could ask too, “I found a new room! Right?” Then we could name it or delete it. Good product keep working on the software. Xoxo
Yes that's a good idea~ We'll forward it to our tech team and hope they can manage it soon.
This has happened to me 3 times... The latest it at least repositioned itself, so I did tap to go to send it to the dock. It stayed there sitting right in front of the dock and couldn't find it. Less than 2 feet away and it wouldn't dock at all.
I too like op and others have a fake room hanging off the edge of my map with now way to delete. I also have 3 rooms with mirrors to the floor and the robot seems to think they're portals into another dimension. Wish I could delete them forever, or the robot was better about recognizing it as such.
Sorry, there is no option to delete the room from current map. We suggest you delete the map and re-map it.
that's terrible. please fix this bug.
Hi, thanks for your advice. We'll forward it to our tech team and try to manage it in the future.
I agree - it mapped a room incorrectly, which connects my main floor with the rest of the house in the back. Now it just stops there, and will not continue. I cannot expand the size of the room, and I cannot delete it. It's terrible that I have to start all over again mapping!
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