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Schedules - timeout

panthercz 211 9 0

Schedules - timeout

panthercz 211 9 0

Scheduling timeout, why?

S5 Max, v3.5.8_1340, Mi Home


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  • RR_SupportStaff Member

    Do you mean the robot doesn't start working according to the schedule you set on your app? We suggest you contact our support email: support@roborock-eu.com for more help.

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    panthercz
    panthercz02/13/2021      00:36
    @RR_Support:

    Yes, robot doesn't start working according to the schedule.

    Email sent.

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    RR_Support
    RR_SupportStaff Member02/13/2021      15:36
    @panthercz:

    Could you delete your current schedule, and set it again to have a try?

    Also, the robot supports Roborock app connection, you can use Roborock app to have a try. See the instruction guide for how to link Roborock app.

    https://forum.roborock.com/uploads/706/K50J9LR1BPS9.pdf
    https://forum.roborock.com/uploads/231/TLU0MH7ABEE5.pdf


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    panthercz
    panthercz02/14/2021      08:49
    @RR_Support:

    Roborock app is not solution, I think, that must work in Mi Home.

    Now I tester with DND disable, new temporary schedules, and all timeout.

    How long is timeout sets? Maybe try sets longer time. Maybe confirmable in app by user?


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