My roborock s5 max have navigation problem, if i dont put mopping mount and cloth everything fine.
But if i put mopping mount and cloth the problem occur.
Can anyone help me?
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Thanks for reaching out. Please try the following:
1. Could you please lower the water level and test if the robot can work fine with the medium water level?
2. Please empty the water tank and a dry mop cloth, and install them to the robot to see if the issue will still exist.
1. I already lower the water level but still have the same problem.
2. If i take off the mop cloth, it working fine!I
try to cover the tire with something and put the mop cloth with low water level and everyhting working fine.
I think the main problem is the rubber tire dont have enough grip.
Glad to hear that you figured it out!
I personally agree with you the issue may lie in the wheels. We suggest you keep observing the robot's performance for a few more runs. If there's anything else that we can help with, pls feel free to contact us.
Hi, thanks for reaching out. Is there's anything we can help?
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