Firmware and Voice Update Failure

Firmware and Voice Update Failure

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  • same thing with S7 English voice pack - installed failed

  • Hi, thanks for reaching out.

    When the issue failed at the download stage, it may be related to the Internet. Would you please try and switch to your celluar data/wifi and try one more time?

    anonyless06/21/2022      09:52

    why can't you just admit your update server was down? many people had the exact same problem

    RR_SupportStaff Member06/25/2022      11:03

    Hi, thanks for your reply.

    It seems that we don't have received similar feedback recently. If the issue continues to happen even with cellular date, would you please contact to get further assistance?


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