Roborock 6 Max gets lost

.dfjdlsfjsöldf · 09/19/2022 18:04

Hi! We have a Roborock Max 6 bought in dec 2021. The robot worked well to like 2 weeks ago. And now it gets lost, if we order it to clean like in the kitchen, it cleans the bedroom instead, It totaly gets the wrong position (as we also see on the map on the app).

Only thing i can think of is that i tried to add a new zone/room and the robot didt go there as i wanted it. Strange i thougt and didt to any more notice of that. But now it`s some what annoing that the robot wont clean the room as we want.

We tried restoring to a total clean map and let the robot rescan the whole floor.

Also tried cleaning all the sensors.

Any tips regaridng this?

//D

RR_Support · 09/25/2022 13:32

Thanks for posting. It's likely that the map is messed up. Without a correct, the robot will have all sorts of issues like this. Would you please delete the current map, and remap the house?

Roborock 6 Max gets lost

Roborock 6 Max gets lost

Howdy, Stranger!