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mop isnt covering the whole space on a pass through

sue 96 1 0

mop isnt covering the whole space on a pass through

sue 96 1 0

my mop seems to only be mopping about an inch across instead of the full width of the vacuum leaving the floors streaky...how do i fix that?

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  • RR_SupportStaff Member

    Hello, thanks for reaching out.

    We are sorry to hear that your device did not work well. 

    The issue you faced may not be solved in a short answer. We hope we could work with you to locate the cause and address it. Would you please contact us at support@roborock.com(if you are in EU, contact support@roborock-eu.com)so that we can better assist?

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