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  About Questions and Answers Category

  Hey friends, It’s all about #Roborock# products Q&A here. You can ask all the product questions and we’ll help you deal with them as fast as we…

  RR_Support 11/26/2019      09:52 4.4K 64 14 14 points
• Comments0
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  roborock s5 performs weird route

  https://forum.roborock.com/uploads/586/UMSVYD12UFAY.png My roborock s5 lately is moving in weird way and cannot clean a single room. As you can see i…

  fotanks 03/28/2023      16:35 8 0 0 0 points
• Comments1
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  The most frustrating user experience

  My brother bought me a top-of-the-line roborock s7 ultraV device as a Christmas present. I was on a trip and could not unpack my gift until February.…

  Atoms 03/28/2023      09:35 11 1 0 0 points
• Comments0
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  Dyad Pro right roller keep wanting to come off

  Hello, when I am using my Dyad Pro, the front right roller wants to slide off the sleeve so it sticks out. Is there a way to better secure the rolle…

  tundra_plastic 03/28/2023      14:24 7 0 0 0 points
• Comments3
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  Are Roborock robots at cleaning edges?

  Hello, Just wanted to let you know that I was about to buy a Roborock S4 max and learned from a YouTube video then from multiple sources that Roboroc…

  dperetti 10/30/2021      13:09 220 3 0 0 points
• Comments7
  Views104
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  Descaling Roborock S7 MaxV Ultra

  Hello, I recently purchased my Roborock S7 and I'm loving it. Reading the manual, I see there are clear instruction on what type of cleaning products…

  Flix 03/04/2023      15:38 104 7 0 0 points
• Comments6
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  How to clean inside of the s5maxv's watertank ?

  Hi May I know can I clean inside of the water tank?

  boon 07/26/2021      01:53 185 6 0 0 points
• Comments7
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  Nonexistent areas added to rooms already defined

  With 01.13.28, my S5 Max has developed a number of bad behaviours. Here's another one. It has added areas to rooms that cannot be reached because the…

  TallerGal 01/13/2021      23:04 1.9K 7 1 1 point
• Comments0
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  Roborock S7 Max Ultra

  We just bought the D7 MaxV Ultra and are having the same problem with the side brush getting caught in carpet.

  Greg 03/25/2023      15:13 18 0 0 0 points
• Comments4
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  Q5 dust bin not emptying.

  I have a Q5 with the automatic dust bin empty docking station. For the life of me I cannot figure out why the dust bin is not emptying. I have to m…

  Rich 02/14/2023      22:03 79 4 0 0 points
• Comments1
  Views30
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  Dyad Pro Cleaning Solution

  After spending some time watching videos regarding the new Roborock "DYAD PRO", I still have some questions. According to what I read on t…

  Daredevil4play 03/17/2023      05:36 30 1 0 0 points
• Comments7
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  New S7 Purchased - Mopping of white tiles withe dark grout lifts the mop continiously as it goes

  FW 2.13.98 (recent) Carpet Ignore Mode On Deep Mopping Intense Setting On This stops it mopping my floors clean in any consistant way This does not c…

  madusmacus 12/22/2021      14:07 242 7 2 2 points
• Comments2
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  Roborock s7 default vacuum setting when no mop installed

  I used to have a custom room setup with deep mop setting. What we did. Press power button on s7 (without mop installed) and it vacuumed in turbo. The…

  Mmbmb 02/27/2023      14:23 54 2 0 0 points
• Comments1
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  LDS lidar motor for roborock s5max

  Is the LDS lidar motor for roborock s50/ s51 and s55 compatabile with the roborock s5 max please? Thank you

  Mix_just 03/20/2023      07:52 11 1 0 0 points
• Comments5
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  Roborock S4 runs out of battery and stops

  I have a Roborock S4 that has been working properly for a while and I've been very happy with it.  However, it has started to malfunction lately. It …

  Dave 01/18/2021      16:24 159 5 0 0 points
• Comments1
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  S5 Max works in sweep mode and not in mop mode

  i have an S5 max. It works normally when the mop is not mounted. However it does not move when the mop is mounted. It used to work well before. After…

  Vj 03/22/2023      22:44 14 1 0 0 points

 

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