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• Comments51
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  About Questions and Answers Category

  Hey friends, It’s all about #Roborock# products Q&A here. You can ask all the product questions and we’ll help you deal with them as fast as we…

  RR_Support 11/26/2019      09:52 2.8K 51 12 12 points
• Comments2
  Views24
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  How to clean inside of the s5maxv's watertank ?

  Hi May I know can I clean inside of the water tank?

  boon 07/26/2021      01:53 24 2 0 0 points
• Comments4
  Views141
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  Roborock S5 having issues with navigation and map generation.

  Hello, I have been using Roborock S5 for the past 1.5 years now and am really satisfied with the product and it gave me no issues. However, recently …

  Sh11 05/08/2021      08:46 141 4 0 0 points
• Comments0
  Views11
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  Brand new S7 weird noise

  https://streamable.com/d488an https://streamable.com/1s3vvr Hi all, I bought a Roborock S7 a few days ago and I've been having this extremely annoyin…

  Ishco 08/01/2021      16:36 11 0 0 0 points
• Comments2
  Views29
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  Invisible wall vs no go zone?

  Hi, what is the difference between using the invisible wall compare to a no-go zone. For example I have a balcony which is slightly lower so I don't …

  RockyPeli 07/29/2021      05:31 29 2 0 0 points
• Comments2
  Views23
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  Best settings for S7?

  Hi y'all, I have a very big house, or at least big in terms of like using S7, about 145 m^2. The first day I got it I put it to max and intense, and …

  MoniBinis 07/29/2021      04:42 23 2 0 0 points
• Comments1
  Views10
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  S5 telling me filter is clogged or wet but the filter is brand new

  My Roborock has been telling me that my filter is clogged or wet but I literally just put a new one in straight out of the box. Is there another fil…

  Rick 08/01/2021      12:29 10 1 0 0 points
• Comments0
  Views9
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  S5 Max blinking LEDs brightly in the middle of the night, even though DND is on

  My S5 Max robot is located in the bedroom. I am very sensitive to light and need to sleep in a totally dark room. DND works great most of the time. B…

  TallerGal 07/31/2021      19:35 9 0 0 0 points
• Comments2
  Views13
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  How to report a bug to the Mi Home app developers?

  Hello, There is a frustrating bug in the Mi Home app (iPadOS version) when trying to create or edit repeating schedules, the choices are blank and th…

  Ahwman 07/30/2021      13:41 13 2 0 0 points
• Comments2
  Views30
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  S7 frequent "main wheel jammed" and nav errors

  So i recently acquired an S7 to replace my Roomba i7 and so far I really like it, but I'm noticing that almost once every clean the s7 will stop and …

  micheblea83 07/23/2021      03:27 30 2 0 0 points
• Comments7
  Views66
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  Roborock S6 shows as "Device Offline" on Roborock app

  Hi, I have a S6 but it shows as "Device Offline" on Roborock app. I can get it to work by resetting the wifi pairing by simultaneously pres…

  lyra 07/08/2021      18:59 66 7 0 0 points
• Comments3
  Views36
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  RoboRock offline

  My vacuum S5Max has been working fine for 8 months then for the last 2 weeks it is stating offline. I have tired resetting the wifi and nothing is wo…

  Autumn0250 07/23/2021      13:51 36 3 0 0 points
• Comments1
  Views13
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  Schedules for zones?

  Hello, I recently bought an s7, and I am really happy with it. The cleaning performance is great, the navigation and mapping of rooms etc is very goo…

  Robo 07/28/2021      18:09 13 1 0 0 points
• Comments1
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  Roborock S7 schedule not running

  I have recently bought a roborock s7. I use mi home app and have the robot scheduled to run on mondays and fridays using vacuum only. On wednesdays i…

  nzneil2 07/28/2021      08:50 16 1 0 0 points
• Comments2
  Views52
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  How do I schedule rooms?

  Is not possible to schedule rooms? I don't have this set up as a multilevel map, but when I try to schedule it only offers to clean the whole house?…

  TomOhio 06/23/2021      21:41 52 2 0 0 points
• Comments1
  Views25
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  Roborock S6 MaxV - used in 2 floor without docking station. Stop searching for docking station

  Hi How do i stop the S6 MaxV from searching for the docking station when i use it on multiple floors? My docking station is on the first floor, and i…

  Homeowner123456 07/23/2021      09:18 25 1 0 0 points

 

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