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  Voice Pack

  I'd like to add on new voices and the voice pack is not in my app or settings and no way to upload or install a voice pack?

  Dano 12/30/2023      20:48 1.9K 0 0 0 points
• Comments0
  Views490
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  Issue with Docking Station for Roborock Q5 Pro+

  Hello everyone, I recently purchased the Roborock Q5 Pro+ robot vacuum from Amazon as a Christmas gift. However, after unboxing and setting it up, I …

  linocaoz 12/26/2023      04:46 490 0 0 0 points
• Comments5
  Views952
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  S5 Max - using it without Internet

  Is there way to use the app without Internet? Using only Wifi. But, have all the mapping functions, etc. Also, why does it have to be connected to th…

  Cleany 04/20/2022      21:31 952 5 0 0 points
• Comments3
  Views2.3K
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  Disable Cliff Sensor

  Is there a way to disable cliff sensors? Mine seems to have been damaged and the robot no longer functions and I repeatedly get the Cliff Sensor erro…

  skywalker 11/10/2021      03:54 2.3K 3 2 2 points
• Comments1
  Views616
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  Add my Q Revo to 2 wifi networks?

  Hello, i recently bought a new roborock q revo and since it supports multiple floor mapping i was wondering wether: - it can connect to 2 wifi networ…

  Edward Zuñiga 12/17/2023      03:24 616 1 0 0 points
• Comments17
  Views2K
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  Side brush gets stuck with carpet

  Bought a S4Max from Amazon last week. Have the same issue. All my bedrooms have medium pile carpet and the side brush kept getting entangled on the c…

  Rj 12/24/2020      00:04 2K 17 2 2 points
• Comments2
  Views1.1K
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  Q5 Map Disappeared For No Reason

  Hello, I recently purchased a mode Q5 and live in a two-story home, where I created and backed-up Roborock maps for both levels. One night we perform…

  RubyBleelz 12/09/2023      20:20 1.1K 2 0 0 points
• Comments1
  Views416
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  S7 Pro Ultra clicking when lifting mop

  I have an S7 Pro Ultra which has started making a loud clicking noise when attempting to lift the mop. I've been able to replicate this in manual BIT…

  C 12/07/2023      19:10 416 1 0 0 points
• Comments1
  Views335
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  WiFi connection issue

  I have an apt WiFi service and not allowed to have my own router according to the lease. The WiFi does not explicitly allow to connect to 5G or 2.4G,…

  Mr S 12/06/2023      21:25 335 1 0 0 points
• Comments1
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  Why is filter blocked/wet all the time?

  I have a Roborock S7. Every time I use it, it says "filter is wet or blocked" even when I've just put in a new filter. How do I stop that? …

  zootsuiter 12/06/2023      16:42 1.3K 1 0 0 points
• Comments1
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  vacuum running every night at 5 pm for some reason

  So i have deleted and triple checked all my scheduled routines and there is no routine at all for weeknights at 5 pm. I have also check with alexa an…

  DrwHem 12/05/2023      22:02 122 1 0 0 points
• Comments1
  Views136
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  Unexpected obstacles on map

  My map contains two small white areas where there are no objects. The vacuum always goes around these areas as if there was something there. Why does…

  Frank 12/04/2023      12:34 136 1 0 0 points
• Comments1
  Views181
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  S4 Will not show in App

  I moved my fully functional S4 to a different floor, as I got a new one for the main floor. I deleted the map and Robot was just going in circles. I …

  robodone 11/28/2023      01:47 181 1 0 0 points
• Comments1
  Views648
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  q7 max plus maps issues

  Hi, I constantly have issues with my maps on my q7 max plus.. My maps after a few weeks start to get weird and broken and the robot start to have i…

  Danilo 11/28/2023      00:53 648 1 0 0 points
• Comments0
  Views130
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  Terrible Customer Service

  I have a s7 and bought s7max v also last December and I was really happy with it. it started not to pick hair from the carpets and I tried to reach t…

  canan 12/19/2023      21:22 130 0 0 0 points