Deep Carpet Cleaning setting is not correct

Deep Carpet Cleaning setting is not correct

1) In vacuum-only mode, Deep Carpet Cleaning (DCC) will make the robot vacuum the carpet twice, GOOD.

2) In mop-only mode, DCC will cause the robot to vacuum the carpet after mopping is finished, even though it is mop-only. BAD!

3) So, I have DCC set to Off, and using vacuum x2 which is wasteful because I don't want hardwood floors to be vacuumed twice, only carpet vacuumed twice.

4) SOLUTION: Please remove Deep Carpet Cleaning setting, and add two new settings called "Deep Carpet Cleaning After Vacuum" and "Deep Carpet Cleaning After Mop".

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  • Hello,

    Thank you for taking the time to reach out to Customer Support and we are sorry to hear about the trouble you are having with your device.

    The issue you faced may not be solved in a short answer. We hope we could work with you to locate the cause and address it. Would you please contact us at so that we can better assist?

    Bunny04/01/2024      19:03

    It seems that the deep carpet cleaning setting may need adjustment for optimal results. Ensuring the correct settings are in place is crucial for effective cleaning and preserving the carpet's condition. Double-checking the settings will likely lead to a more thorough and satisfactory cleaning outcome.

    AvatarAlden04/06/2024      07:28

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