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No Push Notifications

Michael 278 1 0

No Push Notifications

Michael 278 1 0

I got my Q Revo two weeks ago and the app hasn't sent any push notifications. The settings look correct in my account and the messages are appearing when I look in the app. I've deleted and reinstalled the app. I've even gotten a new phone during this time.

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  • RR_SupportStaff Member

    Hello, thanks for reaching out. We are sorry to hear that your device did not work well. 

    The issue you faced may not be solved in a short answer. We hope we could work with you to locate the cause and address it. Would you please contact us at support@roborock.com(if you are in EU, contact support@roborock-eu.com)so that we can better assist?

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