Roborock forum
Roborock Points
How to earn Roborock Points
  • 1、New users: 100 points (Newly registered accounts only)
  • 2、Sign in /per week : 1 point (Once per week)
  • Message our official RR_Deal account for more details（ All rights of explaination are reserved by Roborock）
search
Get Roborock Points+5
Roborock forum

Boot Failure - Repeatedly

NCJ 2201 1 0

Boot Failure - Repeatedly

NCJ 2201 1 0

i have had the S5 for less than one month. Has worked great until it started saying something like “boot failure, it will take 5 minutes, please be patient.” It started doing this on its own over night and did it over and over. I have tried to hard factory reset and nothing. The machine has also been cleaned. There are no lights on the vacuum and I am unable to reset WiFi or factory reset. Will just try and keep saying there is a boot failure. It is also overly warm around the power buttons and front sensor. Very disappointed being less than a month old.

0
0
You can share this article on the community website!

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

  • RR_SupportStaff Member

    We are sorry for the trouble you are facing.

    Did you try to turn off robot by pressing the power button for 3-5s when robot is not on the dock ?

    If still the same, could you please contact support via email: support@roborock.com? If you have sent email already, we will reply to you as soon as possible. Hope you could understand and wait with patience. 

    Like0
    Reply

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register
NCJ
Welcome to Roborock Forum