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Roborock iphone app "enter code"

Jrogel 5735 3 0

Roborock iphone app "enter code"

Jrogel 5735 3 0

I've been using the MI app because I haven't been able to figure out the Roborock app. I've been trying to sign up for an account within the app but after you type in your email address there's a box that says "enter code"

What's the code?

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  • RR_SupportStaff Member

    There will be a code sent to your email. If you did not receive it, please check the junk mail folder.

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    so
    so12/10/2022      18:50
    @RR_Support:

    The UI on your app is so poorly thought out it makes it seem like it's broken. If "getting the code" requires there to be an email in that field, then there should be an error on press of the "Get Code" button explaining that. A better design altogether would be to make it a two-part process. I've never seen a company include the verification code input on the same screen as the email input. It makes no sense.

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    RR_Support
    RR_SupportStaff Member12/17/2022      16:25
    @so:

    Thanks for posting. We're always looking for ways to improve the user experience and we appreciate your feedback.

    For more info, feel free to reach out to our support team at support@roborock.com.

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