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Roborock s5 not running level

Zach 126 1 0

Roborock s5 not running level

Zach 126 1 0

I have had the roborock s5 for about a month now and i love it. I’ve done all the scheduled maintenance and it has been working great. The last couple days I’ve noticed it’s hasn’t been level when vacuuming. Seems like it slants one way. Not sure if this is normal or if there is something wrong with one of my wheels. I’ve looked underneath and don’t see anything in the way or jammed. Wondering if something is wrong or if it always runs slanted like this. Any help is appreciated. Thanks

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  • RR_SupportStaff Member

    We are sorry for the trouble you are facing, could you please send us a cleaning map to show the problem if possible?

    Or you could contact support via email: support@roborock.com and send us a short video.

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