Main brush is really noisy

Main brush is really noisy

Hi

After replacing main brush, the operation started to be very noisy. How can I fix this?

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  • Dear Customer, sorry for all the inconvenience.

    Could you please check if there is anything tangled with the brush, including 2 slots at bottom to install brush and 2 ends of brush.

    If nothing is tangled, may we suggest you contact our support via email support@roborock.com with the SN of your robot as attached picture and a video regarding of the noise, so we could look into it.

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