Roborock Points
How to earn Roborock Points
How to earn Roborock Points
- 1、New users: 100 points (Newly registered accounts only)
- 2、Sign in /per week : 1 point (Once per week)
- Message our official RR_Deal account for more details（ All rights of explaination are reserved by Roborock）
Hi Brian, Do you mean register an account of Mi Home or Roborock app?
Or do you mean register the warranty service?
If register Mi Home or Roborock app, you could download the app first, and register an account using your phone number or email account. But if your robot is C10, Xiaowa or S5, the app you should use is Mi Home. If your robot is S4, S6, S5 Max, the app you could use is both of them.
If you want to register the warranty service on our official website, Our official website is still under maintenance so that register is not available.If you want to register to get warranty, there is no need.
As if it was bought from our official amazon store, the warranty starts automatically after customer receives product and we could check by amazon order number.
And for further problem, you could contact our support@roborock.com or support@roborock-eu.com, and they will give you faster response about all kinds of questions. Thank you.
To register your robot navigate to the Roborock website and look for the registration link under the support section. It should guide you through the process smoothly.
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You may need to create an account and provide details such as the model number, serial number, and purchase date, which are similar to the process of registering other electronic components like a motherboard. Just as registering your motherboard ensures you receive warranty service and updates, registering your robot ensures you get access to support, firmware updates, and warranty services.