s50 roborock couldn't separate rooms

s50 roborock couldn't separate rooms


First, I carried the robot in my hand and moved it to another room. It was okay, but after a few cleansing it got confused and started to think about itself in the room where I was carrying the charging station. This problem did not improve, so I went back to the factory settings. 

It made his first cleaning and found it beautifully all over the map, but he could not separate it into the rooms. now he started cleaning again and started recreating the map. It is currently trying to recreate the map every time and does not save the map.

 please pls pls pls help me

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  • Like0
    RR_SupportStaff Member04/19/2020      07:49

    Hi Jacob, sorry for the inconvenience, would you please help to confirm if you have enabled the map saving mode? And please don't move the robot when it cleaning or the robot will loss its way.Thank you.


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