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Roborock S6 Pure Doesn't Connect to Wifi

chria5000 1482 2 0

Roborock S6 Pure Doesn't Connect to Wifi

chria5000 1482 2 0

I just started using the Roborock S6 Pure tonight. It works great so far except we couldn't figure out how to connect it to our wifi. We have an Asus Router that automatically connects devices to a 2.4 or 5GHz connection but the robot won't connect for some reason even though it is in the same room as the router. I also tried turning off the 5 GHz option on our router but it still didn't work.

If anyone has any tips or can help fix it and connect it to my wifi, that would be great! Our house is less than 1000 square feet so I thought it would be able to connect easily.

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  • chria5000

    Update: Fixed Issue. Downloaded Mi Home App instead of Roborock app and it worked.

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    RR_Support
    RR_SupportStaff Member05/28/2020      09:08
    @chria5000:

    Dear customer,


    Thanks for your updates, it is glad to hear that it connects to the wifi successfully now.


    If you have any further question, do not hesitate to contact us.

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