Roborock forum
Roborock Points
How to earn Roborock Points
  • 1、New users: 100 points (Newly registered accounts only)
  • 2、Sign in /per week : 1 point (Once per week)
  • Message our official RR_Deal account for more details（ All rights of explaination are reserved by Roborock）
search
Get Roborock Points+5
Roborock forum

S5 Max

shirkmac 219 1 0

Help, my new S5 Max is not saving the map!

0
0
You can share this article on the community website!

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

  • RR_SupportStaff Member

    Hi,

    If robot could not save map and create a new map when it starts every cleaning, try methods below.

    1. Send us screenshot of home map interface. See attached picture.

    2. Make sure map saved mode is enabled. See attached picture.

    3. Go to cleaning history to send us a complete full cleaning map

    4. Send us picture to show how the dock's position look like.

    5. Move dock's position to another place to test again.



    Like0
    Reply

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register
shirkmac
Welcome to Roborock Forum