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S5 Max

shirkmac 223 1 0

Help, my new S5 Max is not saving the map!

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  • RR_SupportStaff Member

    Hi,

    If robot could not save map and create a new map when it starts every cleaning, try methods below.

    1. Send us screenshot of home map interface. See attached picture.

    2. Make sure map saved mode is enabled. See attached picture.

    3. Go to cleaning history to send us a complete full cleaning map

    4. Send us picture to show how the dock's position look like.

    5. Move dock's position to another place to test again.



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