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Roborock S6 does not clean carpet in yellow map area

Mahesh 716 1 0

Roborock S6 does not clean carpet in yellow map area

Mahesh 716 1 0

Please refer to the attached pictures for details. I have bought "Roborock S6 Vacuum cleaner". However it is not able to climb the carpet in the yellow map and comes back without doing vacuum. When I REMOVE the carpet and merge both the rooms it works fine. The carpet is also not too thick, so why is it not able to climb for cleaning ? What setting do I need to do so that it cleans the carpet too in the yellow map ?

I have merged the room too, so it is all one room now (blue color). Please find the attached pictures.Please let me know what settings do I need to change so that it is able to climb the carpet and clean it ?


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  • RR_SupportStaff Member

    Hello,


    Is the area in red circle the carpet locates? See pic attached.


    Please send us some pictures of the carpet, and tell us the height of it.


    And may I know when and where did you purchase this S6? Did it work well before?

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