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Firmware update request

Firmware update request

OEM filters do not work in S5 Max -due to “device not detected.” Is it possible to provide firmware update to workaround this issue? I love my S5 Max and use it daily due to asthma - filters are consumables and essential to running the device. Original parts are sometimes low in stock and long waiting period leaving me with no usable device. Please let me know how I can use OEM filters when I need them. Thank You.

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