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How to get S5 Mi Home App Multi Floor Update?

Atlantauser 1178 1 0

How to get S5 Mi Home App Multi Floor Update?

Atlantauser 1178 1 0

I've seen some people post that their app has updated to support Multi-Floors. A few questions...

1) Is the update compatible with all roborock models? I have an S5 I just bough and want to make sure it's compatible, or i'll probably be returning it.

2) How do we enable the feature in the app, or know if our version of the app has the multi-floor updates? (Mine is not showing it yet from what i can tell).

Thanks for the help.

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  • RR_SupportStaff Member

    Hello,

    Thanks for reaching out.

    The S5 does not support multi-floor maps feature, S5 Max, S6, S6 Pure and S6 MaxV support; so far, we cannot ensure that whether it will add this feature and the ETA.


    For models which support this feature, you can refer to the pic below to get how to enable it.


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