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charging pad is scratched

AORai 125 1 1

charging pad is scratched

AORai 125 1 1

charging pad is scratched and it cause robot to cant charge is there are part i can order to fix it?

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  • RR_SupportStaff Member

    Hello,

    Thanks for reaching out.


    Is S5 Max the model number of your device?


    Please send us some pictures of the charging pad.


    Please send us a copy or a picture of the invoice/receipt, including seller's name, purchase date, order number.

    Note: You can email us these info via support@roborock.com

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