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Roborock S50 Laser Sensor Error 1

doko 174 1 0

Roborock S50 Laser Sensor Error 1

doko 174 1 0

Hi,

As per title my device no longer cleans, the sensor is not rotating and device returns an error.

I have read that the solutions is to replace the electric motor that rotates the sensor, however I have connected the motor to an AA battery and it does spin the sensor when connected to the battery.

Due to this my assumption is that there is no point in replacing the motor itself, and the issue lies somewhere else...

Should I just replace the electric motor or are any other components worth checking ?

Thanks

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  • RR_SupportStaff Member

    Hello,

    Sorry to hear that.


    Please send us a video of this abnormal behavior. You can upload it online if it is large, like google drive.


    Please tell us the purchase info, including seller's name, purchase date and order number.

    Note: You can email us these info via support@roborock.com.

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