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Error 14

Deonna 352 1 0

My E3 is giving me an error 14, battery malfunction and will not stay on the charger. What can i do to fix it?

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  • RR_SupportStaff Member

    Hello,

    Sorry for the trouble caused.


    Please send us a picture or video of the error message you received.


    You mentioned that the robot won't stay on the charger, do you mean that it will step away from the dock even though you put it on the dock manually.


    May I know where you purchased this E3?

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Deonna
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