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My s6 pure roborock wont start

Irnyp 967 2 0

My s6 pure roborock wont start

Irnyp 967 2 0

My robot suddenly told me "failed to start. Restore factory settings. It will take 5 minutes" and keep telling me that. The device wont turn on, the wifi indicator is off. i've tried to reset by push the reset button using pin and also by pressing the home and start button but nothing happen.

the charging dock worked normaly. The light indicator of the dock is firmly white. And if i put the robot, the light is off. But i've noticed that the home and start buttons are a bit warm when i touched it.

what's wrong with the device? Can anyone help me solve thw probelm?

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  • Irnyp

    Problem solved. I took out the battery and it's temperature decreased. After few hours i installed back the battery and put the device back to the charging dock. And reset the wifi. It goes back to normal. Hopefully it doesn't happen again

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    RR_Support
    RR_SupportStaff Member10/09/2020      09:59
    @Irnyp:

    Thanks for your reply and update.


    Glad to hear that you figured it out.

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