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Strange behavior of the leds in S5 MAX

VANT 1721 7 0

Strange behavior of the leds in S5 MAX

VANT 1721 7 0

Hello.

A few times late at night I noticed both LEDs on my S5 MAX blinking even though the vacuum cleaner was in the docking station and it was charged.

After a while, the flashing stopped.

In addition, the DND mode was on, so the LEDs should not be on. What could that mean ?

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  • RR_SupportStaff Member

    Hi,

    Which app do you use?


    Does it still charge itself when the led flashes?


    What about the led indicator on the dock when the led on the robot itself flashes? Try to change another wall outlet.

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    VANT
    VANT10/28/2020      19:21
    @RR_Support:

    Hi.


    I use roborock app.


    I think that my vacuum is fully charged becouse is not used in this day and always is in docking statnion.

    Didn't pay any attention to the led on the dock but will be watching in the future. The power outlet is good, it's a new home and new wiring. But even if the vacuum cleaners would be charged or not, it should not be flash with LEDs because the DND mode is on.


    What does the flashing of both buttons actually mean?

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    RR_Support
    RR_SupportStaff Member10/30/2020      12:24
    @VANT:

    Hello,

    Thanks for your reply and info.

    No problem, you can take more time to monitor it.


    Also, you can disable "indicator light" feature and turn off DND mode and turn it back on to have a try.

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    VANT
    VANT10/31/2020      10:13
    @RR_Support:

    next info.

    When both buttons were blinking I couldn't access to my vacuum by roborock app.

    ps. It looked like the device was turning on, but no startup sound 🙄

    I disabled DND mode now.

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