Roborock s5 max wet cleaningКирилл Косухин10/31/2020 20:11 680 2 1

Кирилл Косухин

As for me, my robot does not sufficiently moisturize the cloth during wet cleaning. the watertank is filled to the top with water and still I don't see any water marks on the floor. the humidification mode is at maximum. what could be the problem

Кирилл Косухин

I want to add that the two holes at the bottom of the robot under the rag module seem to be clean

RR_Support

Hello,

If the water comes out only a little or none at all, please try the methods below.

1. Wet the mopping cloth before mopping, install it, and start the robot for 10 minutes with the wet cloth to see if the floor is mopped.

2. Change another mopping cloth.

3. Make sure there is no detergent in the water because it might block the air-in hole.

4. Turn the device over, the two small slots under the robot will be found out if you've removed the water tank. Check if there's anything blocked them slightly with a needle. After that, please install the water tank and mopping module (without the mopping cloth) and run the device for around 20 sec. Please check if there're 2 water trails on the ground. 

5. Pump up air from the air-in hole (such as blow it) and see if there're any bubbles in the water. See attached picture.

6. Pump water from the water-out hole and see if there's any water coming out. See attached picture.

7. Disable the carpet mode and try again. See attached picture.