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Error8 in Mopping Mode

ErdeiFam 382 1 1

Error8 in Mopping Mode

ErdeiFam 382 1 1

For a couple of months our Roborock S5 Max cannot go over the rooms in mopping mode. It gets stuck in random places and not just on carpet, but on hard floor as well. If I take off the mopping cloth and leave Roborock in vacuum mode, it works perfectly. I thought maybe a new update will solve this issue, but even an update did not help. We also tried factory reset, but the the problem still stands. It is getting annoying, because I chose S5 Max to have the possibility to decide if I want to mop a room or not. Like this it is just a simple robot vacuum with no additional feature. Can you please help?



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  • RR_SupportStaff Member

    Hello,

    Install the water tank only and verify whether the robot works well.


    Install the water tank and mopping cloth bracket only.


    Also, change a new mopping cloth.


    Besides, please ensure that you have enabled carpet mode on the app.

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