Good morning ... I need help ... I have been trying to link the Roborock app on Google home for a few days .... it happens that I do the whole process, I insert the Roborock account username and password and then when google home is trying to link I get the message that IT WAS NOT POSSIBLE TO UPDATE THE CONFIGURATION, CHECK YOUR CONNECTION I've done everything, restarted, tried several times, tried from another phone and can't ... can you help me?
Hi,
what is the model number of your robot? And which app do you use?
Hi, s5 max and app roborock
Would you pls follow the attached file and try again?
I also have the same problem , tried this file also tried many other things like remove/add roborock, unlink form google linked accounts, remove google home, remove google home app and roborock app and reinstall but no chance , its not correctly linking!!!
Could you try to link your app account to Google Home one more time to check if the issue is resolved?