Hi, I have a problem, when I try to connect the S5 MAX to Google Assistant I get an error
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Which app are you using, mi home or roborock?
You need to connect robot to app before linking it to google home.
I'm using, roborock app
Hi, pls check the following link to access the google home pairing instruction.
Of course, I follow the instructions, but in step 7 I get an error, a screenshot of this error I posted in the post
Hi, thanks for your updates.
Could you please tell me if you enabled VPN? If yes, please disable it to have a try.
No, I have never used vpn.
Hi, thanks for your reply.
Please send us the info of the new account. We'll forward the information to our tech team again.
See attached picture.
Do you use Roborock app or Mi Home app?
What's the region you choose on your app?
I'm using Roborock app , region Russia
You can see it in the video of the screen I recorded https://drive.google.com/file/d/1z3g0zhttaRy6T-XsWj53ZrcAoCIy82Mr/view
My problem still remains. Can you help me?
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