Push alerts from Mi Home app on iOS severely delayed

Push alerts from Mi Home app on iOS severely delayed

Lately, I’m getting severely delayed push alerts from the Mi Home app on iOS. Often times, the alert comes through several hours after the cleaning job has completed. It essentially makes the alerts worthless. Any thoughts?

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  • Hi, we feel sorry for the inconvenience caused.

    Would you please send us some screenshots to show the issue?

    1. Please send us a screenshot showing when you received the notification.
    2. Please send us a history cleanup map which showed the time when the robot started cleanup.
    Like0
    RR_Support
    RR_SupportStaff Member05/09/2021      08:06
    @RR_Support:

    Besides, please check if you have synced time zone of the robot with the local time zone. See attached picture.


    Like0

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