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Will the light blink throughout charging

Ananya 1434 1 0

Will the light blink throughout charging

Ananya 1434 1 0

Wil the light blink throughout charging? My Roborock s5.max is charging but it's indicator light is not blinking.Is there a problem?

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  • RR_SupportStaff Member

    Hi, thanks for reaching out.

    1. The indicator of the dock should be solid on without cleaner and off once the robot is placed well on it (see attached picture).


    2. The robot will report "charging" when it's connected with the dock correctly.


    Otherwise, the device might not be in charge mode. 

    1. Please kindly double confirm if the cable and the slot of the dock are well connected as well.

    Push the cable head into the slot at bottom of the dock very hard. See the video below.

    https://youtu.be/LHupFrt14BE

    2. It's suggested to move the robot a little bit to make the two charging contacts at bottom of the device well attached to the ones on the dock.

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