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Battery error 14

Ditty 1290 2 0

Battery error 14

Ditty 1290 2 0

Accidentally vacuumed over wet floor and received battery error 14 message and flashing red start button. Now seems dead. Help!

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  • Ditty

    Sorry s5 model. Has always worked perfect til this happened

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    RR_Support
    RR_SupportStaff Member06/17/2021      09:51
    @Ditty:

    Hi, thanks for your reaching out. We suggest you reboot your device (by holding the power button to turn off the device, and holding the same button to turn the device back on) to give it a try. If the issue persists, and the working temperature is within normal range, we suggest you contact support@roborock.com to get further assiatance.

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