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Error turning on

V vi07/02/2021 09:42 137 1 0

Error turning on

V vi 07/02/2021 09:42 137 1 0

Yesterday got the vacuum. Today the device is offline. When i try to reset it by pressing both buttons it says error. Any solutions to this?

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RR_Support Staff Member

07/06/2021 13:58

Hi, we feel sorry for the inconvenience caused. Would you please move the robot off the dock, and then start the robot. Please observe if the robot will report any error message like error 1?

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