SELF EMPTY DOCK , Dustbin detectionBellumori9408/03/2021 22:23 46 0 0

Bellumori94

Hi I contact you, because today I’ve finally received the self empty dock for roborock s7 , that I’ve bought it from the official reseller in UE Geekbuying.com , but I’ve a problem with it , because I noticed that when the the self empty dock’s dustbin is not installed, the self empty dock instead to not clean the robot’s dustbin, it clean it anyway, so it make a mess around it, because all the dirty the robot has removed during the clean up, Its throw back out on the floor. I tried to check on the instructions and on your website and it’s written that there is a detection of the dustbin , so i should not happen, but I don’t understand why with my self empty dock is happening. There is no information about if I have to able this functionality from the app, I checked on the roborock app but I didn’t find anything. So can u help me to solve this problem? I don’t want to return it , so please help me.