Roborock device being disconnected from Google Home (but still connected)

YekinKebo · 09/08/2021 05:54

I'm facing some issues while trying to integrate Roborock into our Google Home.

Accounts are linked on Google Home
S5 Max shows properly on Google Home devices as a Vacuum.
When we click on the device, it tries to connect with it but after 1s shows "Not Responding"

We tried to unlink and link accounts several times, always like that.

From the Roborock app, everything works smoothly. Anyone else with a similar issue?

RR_Support · 09/19/2021 09:08

Hi, thanks for reaching out.

May I know if the google home can follow the voice command you gave or not?