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Latest fw no cross hatch pattern on some rooms.

VANT 788 10 0

Latest fw no cross hatch pattern on some rooms.

VANT 788 10 0

Hello.

On old fw 02.14.82, one of my rooms (living room) was cleaned using cross hatch pattern, rest of rooms not. On new fw, 02.15.30 living room was cleaned not using cross hatch pattern, but rest of rooms now use cross hatch.

fw.02.14.82


fw 02.15.30


It seems that this is some kind of fw bug.

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  • RR_SupportStaff Member

    Hi, thanks for reaching out. That seems very strange.

    Would you please send an e-mail to support@roborock.com, and provide us with your device's info, and a screenshot of the history cleanup map which shows the exact cleaning time and date.


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    VANT
    VANT09/25/2021      18:23
    @RR_Support:

    Hello.

    email sended.


    Thanks for Yours support.

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    RR_Support
    RR_SupportStaff Member09/27/2021      16:03
    @VANT:

    You're welcome. We have an agent who's following up the case. Please wait for the updates. Best regards.

    Like1
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    VANT
    VANT10/04/2021      13:31
    @RR_Support:

    Hello.

    Do You have any news about this problem?

    I'm not only one with this bug, another people on reddit also reporting this issue.


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