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Room Divide " Fail"

freds 2329 1 0

Room Divide " Fail"

freds 2329 1 0

I have been using my S7 for several months. The map corrupted itself , for example, new wall across hallway. I deleted the house map, but now the program will not let me divide the rooms. I get a Fail error message. I am stuck with a solid blue house!!!!

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  • RR_SupportStaff Member

    Hello,


    Thank you for taking the time to reach out to Customer Support and we are sorry to hear about the trouble you are having with your device.


    The failed message appears may be because the room you're tring to divide is an interconnected area. Would you please send us a screenshot of the map and mark on the map how you'd like to divide the area?


    Best regards.

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