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Roborock S5 support

johnhidey 340 1 0

Roborock S5 support

johnhidey 340 1 0

Why no support for S5 in Roborock app? You basically have support for all products but your S5. Why is this? Is the S5 one of your best selling products? Confused, disappointed and upset as a consumer of roborock products.


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  • RR_SupportStaff Member

    Hi,

    Thanks for reaching out.

    We are sorry to tell you that Roborock App doesn't support this model. Please use another app called Mi Home.

    We're always looking for ways to improve and we appreciate your feedback.

    For more help, feel free to reach out to our support team at support@roborock.com.

    Best regards.

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