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Roborock doesn't move

Nickova21 136 1 0

Roborock doesn't move

Nickova21 136 1 0

Good afternoon,

I have issue with my Roborock S6. As you can see on the video(see the link below) it doesn't want to move. spinning into a direction and that's it. I was trying to restart it, reboot it, reset to factory settings, update, cleaning, full battery discharge and then full charge, moving to different place, the wheels are spinning when you spin them with your hand, however nothing helped. It doesn't tell me anything about the issue in the app or the roborock itself. Any ideas? I really need to fix it as my wife is killing me slowly cause I still didn't sort this out... HELP =) https://youtu.be/Mug94yhx9b8

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Nickova21
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