I have emailed support@roborock.com but the response was to contact the seller from which I bought my vacuum. I have tried contacting the seller, but the response is vague, asking me to contact the manufacturer. Kindly assist me. My shipment is on hold due to this document 😥.
Hi, thanks for reaching out. In this case, we suggest you contact support@roborock.com for further assistance.
I have emailed support@roborock.com but the response was to contact the seller from which I bought my vacuum. I have tried contacting the seller, but the response is vague, asking me to contact the manufacturer. Kindly assist me. My shipment is on hold due to this document 😥.