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Roborock S5 Max, no Schedule/Time function

redie 583 3 0

Roborock S5 Max, no Schedule/Time function

redie 583 3 0

Hi,

In the 'Xiaomi Home' app (on Android 10) I have my Roborock S5 Max, but after enter in it I dpn't have function to schedule cleaning. In the 'Function settings' I have only two position: 'Vaccum settings' and 'Voice and volumne'.

How can I make that Schedule position will be available?

Plugin version is: 163

Language version: Polish, PL

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  • RR_SupportStaff Member

    Hi,

    Thanks for reaching out.

    It is probably because your account isn't the owner's account of the device, but a shared account of the device. The shared account doesn't have scheduled cleaning feature.

    The shared account is allowed with only a few features, while the owner's account can use all features.

    If you need all features of device, we suggest you use the owner's account as one account could be signed in on multiple phones at the same time.

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    redie
    redie08/22/2022      08:16
    @RR_Support:

    Yes, the owner has functions that I don't have. I will log in with the owner's account.

    Thank you :)

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  • RR_SupportStaff Member

    Hi, thanks for reaching out.


    It is because your account isn't the owner's account of the device, but a shared account of the device.

    The shared account is allowed with only a few features, while the owner's account can use all features.

    If you need all features of device, we suggest you use the owner's account as one account could be signed in on multiple phones at the same time.

    Best regards.

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