Roborock forum
Roborock Points
How to earn Roborock Points
  • 1、New users: 100 points (Newly registered accounts only)
  • 2、Sign in /per week : 1 point (Once per week)
  • Message our official RR_Deal account for more details（ All rights of explaination are reserved by Roborock）
search
Get Roborock Points+5
Roborock forum

Ultra Dock (Auto Wash)

momo 1178 1 0

Ultra Dock (Auto Wash)

momo 1178 1 0

I've had the new dock for a month now and love it until this week. Noticed a really bad odor coming from the dock/robot. Tracked down mostly to the wash area/filter area. Dirty nasty water was in the tray.

Is there any way to have the dock run a small clean cycle AFTER the robot cleaning cycle so clean water runs through everything to get rid of the settled dirty water? I have to say emptying the dirty water bin is enough to make you want to throw up too!


Love the robot and dock.. just looking for suggestions to keep it smelling clean too.

0
0
You can share this article on the community website!

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

  • RR_SupportStaff Member

    Hi, thanks for reaching out and we're sorry to hear about the issue.

    Currently the dock is designed to start a deep washing to clean the mop after every mopping cycle. There will be a bit of residue after the mop wahsing and the residue will be washed away during the next mop washing. If the smell is still too strong, you can try and add a bit roborock cleaning solution into the water tank, which may help alleviate the issue to some extent.

    Like0
    Reply

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register
momo
Welcome to Roborock Forum