Roborock forum
Roborock Points
How to earn Roborock Points
  • 1、New users: 100 points (Newly registered accounts only)
  • 2、Sign in /per week : 1 point (Once per week)
  • Message our official RR_Deal account for more details（ All rights of explaination are reserved by Roborock）
search
Get Roborock Points+5
Roborock forum

Can the S7 scratch delicate floors?

Bram 1437 6 0

Can the S7 scratch delicate floors?

Bram 1437 6 0

Hi,

i'm thinking of buying a S7 but found some articles of people complaining about scratches on their floor because of the four tips of the brush cover touching the floor.

see here; https://www.reddit.com/r/Roborock/comments/p0wt90/roborock_s7_scratches_the_floor/

Is this a risk or did this happen because of wrong usage?

Thanks a lot!

Bram

0
0
You can share this article on the community website!

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

  • Bram

    And here is a link to a video where it's mentioned

    Here from 7:14 https://www.youtube.com/watch?v=3HtjWbSwUXk&t=434s

    Like0
    Reply
    RR_Support
    RR_SupportStaff Member11/10/2022      03:44
    @Bram:

    Hello, thanks for reaching out. The wheels of robot touching your floor directly are made of rubber. Our robot is floor friendly designed and has been tested in the lab without causing damage to floors. Please also clean the main brush and its cover regularly in case there may be some foreign objects get entangled on the brush and cause potential risk. Also please make sure the the main brush cover is installed properly just in case. There are 4 tabs on the main brush cover. They should be inserted into the 4 corresponding slots on the main brush housing. 


    Like1
    Reply
    Blackpaw
    Blackpaw05/06/2023      15:25
    @RR_Support:

    Did you test on polished hardwood floors? that seems to be the main area of complaints

    Like0
    Reply
    RR_Support
    RR_SupportStaff Member05/09/2023      07:49
    @Blackpaw:

    Our robot has been tested in the lab without causing damage to floors. 

    Like0
    Reply
    Load More >>

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Sign In Register
Bram
Welcome to Roborock Forum