No dustbin installed error on S5 MaxVeganPeace11/29/2022 22:23 1279 1 1

VeganPeace

Hi everyone!

I've been a happy Roborock S5 Max user for a year. But lately I keep getting 'No dustbin installed' message whenever I started the robot.

I've tried to replace the filter without success, and finally I managed to open the robot and fix the position of the dustbin sensor, which solve the problem.

But lately, fixing the sensor position is not helping anymore. And after examining the component, I realized that the sensor is actually damaged by corrosion.

So my question is: can Roborock provide me with the sensor (photo attached)? Can I buy it somewhere on Aliexpress maybe?

Thanks for answering!

RR_Support

Hello, thanks for reaching out.

You can search on aliexpress for that part. Here's a link that we found for your reference:

For more help, please consult our support team at support@roborock.com for further suggestions.

https://www.aliexpress.com/item/1005004895267897.html?spm=a2g0o.productlist.0.0.370963ebqcOYAc&algo_pvid=112b1fe5-4a40-4947-8972-8c0e0a9dcdfd&algo_exp_id=112b1fe5-4a40-4947-8972-8c0e0a9dcdfd-0&pdp_ext_f=%7B%22sku_id%22%3A%2212000030928925450%22%7D&pdp_npi=2%40dis%21EUR%218.25%218.25%21%21%21%21%21%402132f6d016706599559154197e46cc%2112000030928925450%21sea&curPageLogUid=1YQR57ZFM28X