roborock s5 performs weird routefotanks03/28/2023 16:35 734 5 0

fotanks

My roborock s5 lately is moving in weird way and cannot clean a single room. As you can see in the image it goes in circles. I cleaned the sensors but it didn't seem to help.

RR_Support

We are sorry to hear about the trouble you are having with your device.

1. If the issue occurs when the water tank was installed, please uninstall the tank to see if the issue will go away.

2. Please check if there's anything stuck in the wheels. You can press the wheels to see if they can depress and rebound freely and turn them to see if they can rotate freely.

3. Does it happen on both carpet and hard floor? Did you wax your floor recently?

4. Use a piece of wet cloth to clean the wall sensor and cliff sensor to have a try. 

fotanks

As it turned out, a deep cleaning solved the issue. I needed to disassemble it but it wasn't difficult.

Mpt

My S5 is doing the exact same. I’ve taken off the charger and rebooted multiple times, issue still remains.

Mpt

Sensors are cleaned regularly, never use a water tank with this S5. Still issue that vacuum randomly cleans them gets lost in the room and can’t make it back to the charger.