Roborock S5 Max errorBerger5403/31/2023 17:04 231 1 0

Berger54

I have just taken my Roborock S5 max apart (down to the motherboard) to clean it and put it back together and now when I try and use it, it says “no dustbin or filter installed” even though the dustbin and filter are installed. I notice that if I put the dustbin in a little bit it says “dustbin installed” and if I push it down until it clicks and is in its correct position it says “dustbin removed”. I think these use magnetic sensors don’t they? So I was trying to workout if maybe I haven’t put a sensor back in or not in the correct position or if I’ve missed a wire out (probably not missed a wire). Any help is appreciated?

RR_Support

Is there a magnet on the dustbin? Please make sure you use the original filter.

The issue you faced may not be solved in a short answer. We hope we could work with you to locate the cause and address it. Would you please contact us at support@roborock.com(if you are in EU, contact support@roborock-eu.com)so that we can better assist?