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Initialization Failed 21024 error

Mike 1186 2 0

Initialization Failed 21024 error

Mike 1186 2 0

I cannot get the Roborock app to connect. It will sit there for a while showing 0% and then after a bit, it will give an error "Initialization Failed-21024". I have reset and reconnected my S7 to WiFi. I have rebooted my phone. Cleared cache. Uninstalled/Reinstalled the app. Nothing has worked. This issue just started happening recently. I don't know what changed.

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  • Mike

    nevermind, finally able to get around this error by jumping to cellular network.

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    RR_Support
    RR_SupportStaff Member04/20/2023      01:32
    @Mike:

    That's good to hear. Please feel free to contact us back for any further question.

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Mike
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