Initialization Failed 21024 error

Initialization Failed 21024 error

I cannot get the Roborock app to connect. It will sit there for a while showing 0% and then after a bit, it will give an error "Initialization Failed-21024". I have reset and reconnected my S7 to WiFi. I have rebooted my phone. Cleared cache. Uninstalled/Reinstalled the app. Nothing has worked. This issue just started happening recently. I don't know what changed.

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  • nevermind, finally able to get around this error by jumping to cellular network.

    RR_SupportStaff Member04/20/2023      01:32

    That's good to hear. Please feel free to contact us back for any further question.


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