Doesn't complete full houseplanVerne04/29/2023 22:11 129 1 0

Verne

I've purchased a S7 MaxV Ultra, and have been very happy with it.

The S7 has mapped my house and seemed to do a through job of cleaning, but recently it has stopped doing the last half of the hall and the (admittedly disastrous) two rooms adjoining the hall: my office and the storage room.

Can I tell if there's some kind of block on that portion of the house?

And perhaps more importantly, is there documentation on the Roborock app?

I can get it to do the whole hall and my office and the storage room by selecting them and doing a room cleaning, but I'm puzzled about the failure to clean these areas on a Full House cleaning.

RR_Support

Please clean the wall sensor which is at the side of the robot.

If the issue persists, would you please reach out to our support team at support@roborock.com(if you are in EU, contact support@roborock-eu.com) so that we can better assist?